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In light of the evolving COVID-19 situation, for the wellbeing of our guests and staff, the Hotel @ 5th Avenue will be closed until July 2021. While we're unavailable for a short while, our hearts remain open to you, our valued community. We want to assure you we are doing everything we can to provide a safe, seamless and ultimately enjoyable experience for our employees and our guests.

Concierge Services

Concierge Services

Our concierge staff can assist you with many services including theater tickets, sightseeing tours, transportation to and from airports, restaurant reservations, florists, surprise room delivery options and more.

Airport Transfers

Shuttle service and private car transfers or Stretch Limousines are available between all area airports and the hotel. Shuttle service departs from the hotel once per hour and is the most economical way to travel to and from the airport; a private transfer can be arranged for any time and for any number of people.

Broadway/Theater Entertainment Tickets

Our concierge staff can assist with tickets to hard to get theater, sports, and entertainment, even up until a few hours before performance time. For guaranteed availability it's best to book ahead, so email or call with the shows you are interested in and we can make arrangements for you ahead of time.


Choose from popular double Decker bus tours, Statue of Liberty, Empire State Building, harbor cruises, helicopter tours, one day excursion to Washington, Boston, Niagara Falls, Philadelphia and more. Prefer to explore museums? We can pre-arrange museum passes for MOMA, Metropolitan Museum of Art, or Museum of Natural History.

Links to Reserve :
Airport Shared Shuttle TransferAirport Private Shuttle Transfer, Attraction ticket, Tour Option Room Delivery

Concierge Contact Information:
CALL US AT   : 1-212-736-1875 ( 8:30 AM-3:30 PM)
TEXT US AT   : 1-212-736-1875 ( 8:30 AM-3:30 PM)
VISIT US AT :  Hotel Concierge Desk / Main Lobby ( 8:30 AM - 3:30 PM),,